THE thinking

Is social pulling its weight?

  • When social deserves the credit

    When social deserves the credit

    When you’re asked whether social is worth the budget, attribution only answers part of the question. This four-question framework gives you a way to assess social’s impact and explain what the evidence supports, even when the sale happens elsewhere.

  • The problem may not be social

    The problem may not be social

    Before asking social to work harder, follow what happens next. A travel brand campaign shows why finding the obstacle can give you a much better brief.